Your bike insurance policy will protect you against losses that you incur due to unforeseen circumstances such as accidents, theft, or natural disasters. While there is little that can be done to help you with the emotional trauma of losing the vehicle you love, your two-wheeler motor insurance policy will at least save you from financial distress.
While your bike insurance is there to back you up, it is important that you file your claim correctly. Making a few mistakes in the claims process could possibly affect the outcome. Now, while we renew insurance coverage every year, we do not actually make claims as frequently. In fact, you may make your first claim after many years of having coverage. Thus, you might not be aware of the steps involved in filing a claim and end up making a few errors that can cost you heavy. To help guide you on the right track, we have listed out 4 mistakes you absolutely must avoid while raising a claim on your bike insurance policy.
Mistake 1: Delaying filing the claim until later
Always contact your insurer as soon as you find yourself in a situation that necessitates the raising of a claim. Remember that most insurance providers have a fixed time frame within which you need to contact them to inform them of a claim. If you meet with an accident that sees you sustain bodily injuries, a delay in contacting your insurer is understandable, given the circumstances. However, if you face no hindrance to your well-being contact your insurance company immediately as they would be able to give you the exact steps you need to follow to raise a claim as per their system.
Mistake 2: Not filing the FIR
An FIR needs to be filed when raising a claim for third-party injuries/damages or theft of two-wheeler. Not filing the FIR can have a detrimental impact on your bike insurance claim process. The FIR copy is studied by your insurer’s claims specialists to determine what happened during the accident.
Mistake 3: Fabricating information about the incident
When filling up your motor insurance claims form, make sure to tell each detail of the incident as it happened. Never fabricate any information in an effort to get more out of your bike insurance settlement. Remember that your insurer will send someone to inspect the vehicle and also have a claims team review your application. These are experts with good field knowledge and they can spot facts that sound off or untrue.
Mistake 4: Fixing the bike before raising a claim
A few people also unfortunately do make the mistake of taking their bike to a garage and getting it fixed prior to raising a claim. This is a huge mistake that can result in your claim not getting approved as the insurer has no means by which they can review the damage that was done once it has been fixed. Even if you are short on time, do make sure to let your insurance provider send someone to survey the damage before getting it fixed.
Make sure to avoid committing these mistakes so that your two-wheeler claim process happens smoothly. Remember that some of these mistakes may be applicable to claims for four-wheeler and commercial vehicle insurance as well.